At Heritage Travel we our proud of our Customer Service, which is second to none. We welcome any comments or complaints about our service to you and we will try our best to respond promptly and resolve and of your issues.

Your comment or complaint can be registered through the Enquiries page or by calling our freephone customer service line on 0800 652 52 51.

Your complaint will be dealt with by one of our managers and we will either telephone, email or write to you once the matter has been dealt with. If you are still not happy, please put your complaint into writing to the General Manager at the address below:

Heritage Travel,
Heritage House,
Star Road,
Partridge Green.
RH13 8RD.